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We are asking that every request for help from the technology department be entered into our online system. This helps us to keep track of the requests and direct assistance to appropriate staff.
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To access the online system: |
1. Go to www.ptisd.org
2. Select Staff Resources from the menu on the left side of the screen.
3. Select “Technology Request Form”
(On the first use of the system you will have to log in using your standard login name and password then submit data that enables the system to direct your request. On subsequent uses, you will only need to log in and submit your request.)
4. Click on “Submit Tech Request”.
This will open another webpage where you can enter your request or check the status of a previous request.
5. Enter your room number
6. Select priority: Low,High or Critical
7. Enter a brief description of your problem
8. Click “Submit”.
You will receive an automatic e-mail reply to verify that your request was received. Once a Technology Department representative has looked at your request, you will receive an update e-mail, with information such as who will be handling it and when they expect to have it completed.
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Alternate access method: |
Click on this link Tech Request
Remember the system is not available from home or anywhere outside of our PTISD network.
When an online request is submitted, the request will be e-mailed to everyone in the Technology Department as well as the appropriate campus tech. We will respond in a timely manner. This will result in time savings for you and a more efficient method of handling requests for us. |
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